Am Bruach

1. To ensure that young people are clear about what to expect from the service, the provider should further develop it's stated aims and objectives. This should include a fully developed approach to supporting resilience and skill building, promoting choice and rights, while balancing individual assessment of capacity for autonomy and ability for increased independence. This is to ensure that care and support is consistent with Health and Social Care Standards which state, 'I am empowered and enabled to be as independent and as in control of my life as I want and can be'. (HSCS, 2.2)

2. To ensure that young people benefit from a service which is effectively led and managed, the provider should ensure that key aspects of the registered manager role are fully understood and evidenced in the manager's practice. This is to ensure that care and support is consistent with Health and Social Care Standards which state, 'I use a service and organisation that are well led and managed' (HSCS, 4.23).