Reliant Solutions Ltd
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 15 September 2025, to ensure the health and wellbeing of people experiencing care, the provider must ensure that medications are appropriately managed. To do this the provider must as a minimum: a) implement medication training for staff, that focuses on the different means to support people with medication b) implement processes that ensure people maintain their independence with their medication where appropriate c) develop and implement recording system that enable staff to record administration of medication appropriately d) implement reflective processes to support staff understanding of their responsibilities in terms of medication management This is to comply with Regulation 4(1)(a) and (b) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). To do this the provider must, as a minimum: a) ensure information on candidates employment history is appropriately checked b) ensure candidate references are appropriate and in line with safer recruitment guidance This is to comply with Regulation 9(2)(b) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure the suitability of workers is consistent with SSSC Codes of practice for employers of social service workers. Code 1.3 "Ask for and provide accurate and appropriate references to share information relating to a person’s suitability to work in social services".
1. By 15 September 2025, the provider must ensure that information within personal plans contains relevant information on the health, welfare and safety needs of the person, to ensure people receive the appropriate care and support. To do this, the provider must, as a minimum: a) ensure that all information is accurate within personal plans b) ensure all information related to people’s medication and medical conditions is available within the personal plan c) ensure risks are assessed and are available within personal plans This is to comply with Regulation 45(2)(b)(ii)(iii) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), 1.15 which states, “My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as w