BonnieView House

1. To ensure that children and young people are kept safe the provider should ensure that risk is well supported and managed. This should include, but is not limited to: - Ensuring the team understand the strategies within personal support plans and risk assessments. - Ensure that these strategies are consistently implemented, and where required, are reviewed. - Ensure that recordings of incidents accurately reflect support offered and are consistently reviewed, reflected upon and contribute to reviewed plans of support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).

2. To ensure young people experience right care the service should continue to develop and embed the understanding of trauma within the staff team. This should include, but is not limited to, training, reflection, supervision and team meetings which consider and consolidate this area of practice and knowledge. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice, and follow their professional and organisational codes' (HSCS 3.14); and 'My care and support is consistent and stable because people work together well' (HSCS 3.19).