Ryan Meadows Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To promote people’s health and wellbeing, the service should continue to promote staff development. This includes, but is not limited to, completion of mandatory training and supervision sessions to support improvement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes. (HSCS 3.14).
1. To maintain a safe, clean, and well presented environment, the service should ensure regular walk arounds are carried out to identify all maintenance and repair needs. These should be recorded consistently and addressed in a timely manner, to support effective oversight and ensure the environment remains safe and well maintained for people experiencing care. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment” (HSCS 5.22)
1. The provider should further develop personal plans to ensure they fully reflect each individual's health, welfare, and safety needs. This includes integrating meaningful life history information, clearly identifying personal outcomes and how they will be achieved, and ensuring six monthly reviews are completed and involve residents and their representatives. This is to ensure that care and support is consistent with the Health and Social Care Standards which state: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices. (HSCS 1.15) and ‘My care and support meets my needs and is right for me (HSCS 1.19).
1. By 11 January 2026, the provider must ensure that medication management systems are safe, effective, and consistently implemented to protect the health and welfare of residents. To do this, the provider must, at a minimum: a) Implement robust systems for medication audits and error reporting, ensuring timely identification and action on issues. b) Ensure all staff involved in medication administration have completed and evidenced competency assessments. c) Ensure homely remedies are available for all residents who require them and that their use is appropriately recorded in line with best practice. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulat1. By 11 January 2026, the provider must ensure that effective and coordinated leadership is in place to support the delivery of safe, high quality care. To do this, the provider must, at a minimum: a) Review and embed quality assurance systems to ensure they are consistently applied, monitored, and used to drive improvement. b) Ensure key documents, including audits and action plans, are accessible, regularly updated, and used to inform service development. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SS1. By 11 January 2026, the provider must ensure that staffing arrangements are safe, responsive, and person-centred to support the health, safety, dignity, and wellbeing of people experiencing care. To do this, the provider must, at a minimum: a) Ensure sufficient numbers of competent staff are on duty to meet the physical, emotional, and social support needs of people using the service. b) Deploy staff in a way that enables timely assistance with care needs, in line with people's preferences and routines. c) Undertake a comprehensive evaluation of people's current needs, including direct observations of practice, and use thi1. By 11 January 2026, the provider must ensure that the care home environment is consistently maintained to a standard that promotes safety, comfort, and wellbeing for people using the service. To do this, the provider must, at a minimum: a) Develop and implement an environmental improvement plan that identifies priorities and follows a SMART approach (specific, measurable, achievable, realistic, and time-bound). b) Address maintenance and environmental issues in a timely manner, as identified through service action plans and routine checks. c) Actively seek and incorporate feedback from people using the service and ensure t1. By 11 January 2026, the provider must ensure that personal plans are developed and maintained in a way that fully reflects each individual's health, welfare, and safety needs, and supports person-centred care. To do this, the provider must, at a minimum: a) Gather and incorporate life history information to support personalised approaches to care. b) Clearly identify personal outcomes and detail how these will be achieved. c) Ensure care plans and risk assessments are sufficiently detailed, regularly updated, and reflect current needs and preferences.
1. To support people's mental, physical, and emotional wellbeing, the provider should ensure that individuals have daily opportunities to engage in meaningful activities that reflect their interests and preferences, and that they can access the wider community. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical, and learning activities every day, both indoors and outdoors' (HSCS 1.25); and 'I can maintain and develop my interests, activities, and relationships' (HSCS 2.22).
2. To support safe and person-centred nutritional care, the provider should implement a system that ensures kitchen staff have access to accurate and regularly updated information about each individual's dietary needs and preferences. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose suitably presented and healthy meals and snacks, including fresh fruit and vegetables, and participate in menu planning' (HSCS 1.33).
3. To uphold people's rights and preferences, the service should ensure that personal plans include clear documentation of belongings and that staff consistently follow procedures to protect and respect what matters to each individual. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have an accessible, secure place to keep my belongings' (HSCS 5.3).
1. To support people's safety and wellbeing, the provider should embed analysis into accident and incident reporting. This will help identify patterns and trends, enabling timely preventative action and reducing risk. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).