Clyde Court Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. The service should ensure that quality assurance documents are fully and consistently applied and recorded. This should include clear accountability for which staff should complete actions, by when and should be signed off to confirm progress and/or completion. This is to ensure care and support is consistent with the Health and Social Care Standards which state: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance systems’ (HSCS 4.19).
2. The service should comply with the Care Inspectorate guidance 'Adult care services: Guidance on records you must keep and notifications you must make'. The provider should notify the Care Inspectorate of all relevant incidents under the correct notification heading and within the required timeframe. This is to ensure care and support is consistent with the Health and Social Care Standards which state: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities' (HSCS 3.20)
1. By 7 August 2025, the provider must ensure that people are safe and protected by being proactive in ensuring that systems and resources are in place to support good infection prevention and control. In order to do this, the provider must, at a minimum: a) ensure that staff are trained, understand and adhere to the contents of the Care Home Infection Prevention and Control Manual (CH IPCM) b) ensure the care home environment, furnishings, floor coverings and equipment are kept clean and tidy c) maintain accurate records of all regular and deep cleaning d) Infection Prevention and Control audits capture all relevant areas for improvement This is in order to comply with Regulations 3, and 4 (1) (a) and (d) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and section 8(1)(a) of the Health and Care (Staffing)(Scotland)1. By 20 October 2025, t he provider must ensure people live in a well led service that safe and provides care and support that meets their needs. To do this, the provider must, at a minimum: a) ensure that systems of quality assurance are in place for key areas and audits are consistently completed. b) detail actions taken to address any identified improvement and have clear responsibilities c) include an evaluation of progress made d) notify the Care Inspectorate of all relevant events under the correct notification heading, within the required timeframe, include detail of their handling of the event, communication with stakeholders and provide updates if applicable. This is to comply with Regulation 3 and 4(1)(a) (Welfare of users) of the Social C1. By 20 October 2025, the provider must ensure that people are safe, protected and comfortable by being proactive in ensuring that systems and resources are in place within an environment that is well-maintained. In order to do this, the provider must, at a minimum: a. ensure the care home environment, furnishings, floor coverings and equipment are well-maintained and in a good state of repair b. any items that are damaged or defective must be discarded and replaced in a timeous manner c. implement robust environmental auditing, incorporating actions in to a development plan and demonstrate that any issues have been resolved. This is in order to comply with Regulations 3, 10(2)(b) and (d) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) This is to ensure that care and support is consistent with the Health and Social Care St
1. The service should ensure that people who have fallen have any risks clearly reassessed. Any risks identified should be minimised through analysis of patterns, mobility needs and when appropriate referrals made. This should be reflected through risk assessments and in care plans. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am supported and cared for sensitively by people who anticipate issues and are aware of and plan for any known vulnerability or frailty' (HSCS 3.18)
1. The service should ensure that care plans are familiar to staff, regularly accessed, updated and meaningfully reviewed. This should include agency staff receiving care plan summaries for those they are to support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My needs, as agreed in my personal plan, are fully met, and my wishes and choices are respected' (HSCS 1.23)