Eden Eagles Social Care Services

1. By 10 November 2025, the provider must ensure that supported people experience safe and effective medicine administration and management in a manner that protects the health and wellbeing of service users. In order to achieve this the provider must adhere to the following: a) All staff involved in medication administration to undertake appropriate training. b) All staff involved in medication administration to follow policy and best practice about medication administration documentation. c) Regular auditing of medication is undertaken which needs to include actions taken when medication errors occur. This is in order to comply with: Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which state that: ‘Any treatment or intervention that I experience is safe and effective2. By 10 November 2025, the provider must ensure that training for moving and assisting people is safe and effective. In order to achieve this the provider must adhere to the following: a) Care staff to complete training on an annual basis. b) Training for moving and assisting people must have a practical element which includes the commonly used techniques and equipment. c) Care staff must only assist with moving and transferring people when they have been assessed as competent. This is in order to comply with Section 8 of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: ‘Any treatment or intervention that I experience is safe and effective’ (HSCS 1.24) ‘I have confidence in people because they are trained, competent and skilled, can reflect on their practice and follow the professional and organisational codes’ (HSCS 3.14). In order to achieve this the provider must adhere to the following: a) Personal plans to accurately reflect all health and wellbeing needs with detailed and clear information about how people are to be supported. b) Undertake reviews of personal plans every six months. The service should ensure that supported people are meaningfully involved in developing and reviewing their personal plans and involve people who are important to them. This is in order to comply with regulation 4(1)(a) and regulation 5 of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure care and support is consistent with Health and Social Care Standards (HSCS) which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it set