C and S Recruitment Agency Nursing and Care Services

1. To promote a culture of continuous improvement feedback received should be collated and analysed and used to inform the service development plan. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19) and ‘I use a service and organisation that are well led and managed’ (HSCS 4.23).