Moorpark Place

1. To ensure that effective care plans drive consistently good outcomes for people, the provider should ensure that care plans plans, regular reviews and daily documentation are focussed on clearly defined, measurable, personal outcomes, with regular evaluations that reflect the impact of planned actions on people's experiences. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices." (HSCS 1.15)

1. To support people’s health, wellbeing, safety, and comfort, the provider should ensure that required environmental improvements and adaptations are identified and completed within appropriate timescales. This will help to ensure that the environment consistently meets people’s needs, choices, and rights. This should include, but is not limited to, having effective systems for: assessing and prioritising environmental repairs and improvements monitoring progress and completion timescales ensuring that people’s views and experiences inform environmental planning This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: “I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment” (HSCS 5.22); and