Cornwall Park

1. By 31 March 2026, the provider must ensure people experiencing care have confidence the service received by them is well led and managed. You must support better outcomes through a culture of continuous improvement, underpinned by robust and transparent quality assurance processes. This must include, but is not limited to: (a) assessment of the service’s performance through effective audit; (b) develop action plans which include specific and measurable actions designed to lead to continuous improvements; (c) action the areas identified by external services to meet the required improvement; (d) detailed timescales for completion/review; (d) alignment systems to good-practice guidance; and (e) ensuring staff who undertake quality assurance roles are trained and supported by the provider. This is to comply with Regulation 4(1)(a) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/210). This is to en2. By 29 May 2026, the provider must ensure that the service is operating in line with the conditions of registration. This must include: (a) completion of the required improvements as agreed with the Care Inspectorate detailed in the home's Improvement Plan; and (b) publicly display the home’s Improvement Plan within the care home. This is in order to comply with Regulation 4(1)(a) (b) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: ‘I use a service and organisation that are well led and managed’ (HSCS 4.23).

1. By 27 February 2026, the provider must have effective systems in place to maintain safe standards of cleanliness and infection prevention and control throughout the care home. This must include: (a) Assessing and allocating the required housekeeping hours per day to meet the expected standard of cleanliness. (b) Ensuring all areas of the home are free from clutter and inappropriate storage. (c) Implementing robust arrangements for monitoring and maintaining cleanliness, including regular checks and prompt action where standards fall below expectations. (d) Ensuring staff know and understand best infection prevention and control practice, and implement this in the work that they do. This is to comply with Regulation 10 (2)(d) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that2. By 27 March 2026, the provider must take steps to drive improvement of the care home environment. The provider must at a minimum carry out a full assessment of the environment of the home internally and externally, and use the outcome to inform an environmental improvement plan that is specific, measurable, achievable, relevant and time bound (SMART). The environmental improvement plan must be shared with the Care Inspectorate within timescale of this requirement. This is to comply with Regulation 10 (2)(a)(b)(d) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience an environment that is well looked after with clean, tidy and well-maintained premises, furnishings and equipment’ (HSCS 5.22).