Auchtercrag Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. Improvements are needed to ensure that there is consistency in the management of falls risk measures. This should include the placement of motion sensors and walking aids. This is to ensure that people at risk of falls experience consistency in the care and support to manage those risks. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).
1. By 9 January 2026, the provider must ensure that people experience safe and effective care and support that meets their health, safety, and wellbeing needs. This includes, but is not limited to, support with eating and drinking, risk reduction in relation to falls and choking. You must ensure that: a) ensure that people get the right levels of care and support to ensure they eat and drink well b) the recordings and information sharing when there is a risk of weight loss, or if there are instances of poor nutritional or fluid intake must improve to ensure there is additional support planned to help improve outcomes c) ensure that when equipment is identified as being needed to reduce the risks of falls, that this equipment is consistently activated and accessible d) ensure that all staff are aware of the specific n1. By 9 January 2026, the provider must ensure that there are sufficient and suitably qualified and competent staff on duty to meet the health, wellbeing, and safety of people in order to provide safe, high quality, consistent care and support for people. This is in order to comply with section 7(1)(a) and 7(1)(b) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. Improvements should be made to ensure that people are consistently treated with compassion, dignity, and respect. This should include; a) ensuring that people's washing, dressing and grooming needs are met to the consistently good standards they expect b) ensuring that people are given the compassion and love that they need when they are upset, anxious, or distressed c) ensure that shift leaders have improved oversight of the standards of care and support in their wing, and address any deficits with the necessary staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).