Crimond Care Home
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. Improvements should be made to ensure that everyone gets the right care and support to meet their washing, grooming and oral care needs. This will ensure people receive consistency in helping them look their best. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).
2. Improvements should be made to care plans to ensure they accurately reflect the needs of people. This is to ensure that people get the care and support that they need and want. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).
1. The skills, knowledge and experience of staff should be used to inform the allocation of staff. This is in order to ensure that people experience consistency in their care and support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).
1. By 15 August 2025, the provider must ensure that the management of medication errors improves. This is to ensure that people consistently receive the medication that they are prescribed to help keep healthy. In order to do this you must; a) ensure that all medication errors are accurately recorded b) ensure that the providers own incident reporting form is completed appropriately c) ensure that a review and analysis of medication errors takes place to help identify trends and to identify any improvements to staff training and competencies d) ensure that, where needed, staff get the additional training and support to help improve their medication management practices. This is to comply with Regulations 4(1)(a) (welfare of service users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with th1. By 15 August 2025, the provider must ensure that the induction, support and mentoring of staff is consistent and reflective of skills, knowledge and competency of staff. This is in order to ensure that people experience consistently good standards of care and support. This is in order to comply with section 7(1)(b) of the Health and Care (Staffing) (Scotland) Act 2019; and This is to comply with Regulations 4(1)(a) (welfare of service users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that staffing is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).
1. In order to ensure people receive consistent standards of care and support and that this meets their health and wellbeing needs, leaders must improve oversight to ensure that people get the care and support they need and want. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support meets my needs and is right for me (HSCS 1.19); and ‘I experience stability in my care and support from people who know my needs, choices and wishes, even if there are changes in the service or organisation' (HSCS 4.15).
2. Improvements should be made to the activities provision in the service to ensure that everyone has the same opportunity to pass their time in a meaningful way. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose to have an active life and participate in a range of recreational, social, creative, physical and learning activities every day, both indoors and outdoors' (HSCS 1.25).
3. Improvements should be made to the management of topical medications, to ensure safe and effective application. This is in order to help keep people’s skin healthy. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support meets my needs and is right for me' (HSCS 1.19); and ’I experience high quality care and support based on relevant evidence, guidance and best practice’ (HSCS 4.11).
1. In order to ensure that people's care and support is consistent and reflective of what they need and want, leader's roles and responsibility needs to be developed. This is to ensure that leaders improve their oversight of the standards of the care provision. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My care and support meets my needs and is right for me' (HSCS 1.19).