Cornerstone Maud

1. By 16 June 2025, the provider must ensure people benefit from safe medication management procedures. To do this, the provider must, at a minimum: a) ensure all people have clear 'as required' medication care plans; b) ensure 'as required' medication, and the outcome of taking this, is recorded; c) ensure that medication administration records are updated accurately following a change in instruction; and d) ensure all staff are aware of the importance of 'as required' medication. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: ‘My care and support meets my needs and is right for me’ (HSCS 1.19).

1. By 16 June 2025, the provider must ensure that sufficient staff are available to meet all people’s needs. To do this, the provider must, at a minimum: a) demonstrate how the outcome of people’s assessments is used to inform staffing numbers and arrangements; b) regularly assess and review people’s care and support needs and wishes, and plan staffing accordingly; c) review how people are allocated staff, to ensure consistency of support throughout the day; and d) ensure there is a suitable contingency plan in place for periods of low staffing. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which st2. By 16 June 2025, the provider must ensure people benefit from effective communication within the service. To do this, the provider must, at a minimum: a) ensure sufficient systems and procedures are in place to support the effective handover of information; b) ensure staff and leaders collaborate and communicate effectively; c) ensure staff understand the importance of effective recording. This should include, but is not limited to, health and wellbeing recordings; and d) ensure that, when people’s needs change, care plans are updated and shared with all staff and any other relevant people. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (H