Source · Care Inspectorate

The General Anderson Trust

Provider The General Anderson Trust Type Care Home Service Location ELGIN Last graded 18 Sep 2025

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 8 August 2025
Recommendation 1

1. To promote people’s health and wellbeing, the provider should ensure that: a) staff receive guidance about the importance of meaningful engagement and actively seek opportunities to engage people effectively throughout their day b) staff and wellbeing co-ordinators work together to provide meaningful activities which reflect individuals' interests and hobbies c) feedback is sought after activities from people, families and staff taking part d) information recorded is analysed to inform the activities programme and offer people more enjoyable ways to spend their time. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I get the most out of life because the people and organisation who support and care for me have an enabling attitude and believe in my potential’ (HSCS 1.6); and ‘I can choose to have an active life and participate in a range of recrea1. To promote people’s health and wellbeing, the provider should audit the home environment to identify, plan, carry out and monitor improvements that help people make the best use of their living spaces, both indoors and outdoors. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I can use an appropriate mix of private and communal areas, including accessible outdoor space, because the premises have been designed or adapted for high quality care and support’ (HSCS 5.1); and ‘I can independently access the parts of the premises I use and the environment has been designed to promote this’ (HSCS 5.11).

Registry facts

Service no: CS2021000129
Provider no: SP2020013581
Ownership: Voluntary or Not for Profit
Registered places: 51
Registered: 29 June 2021
Council area: Moray
Health board: Grampian
Integration authority: Moray
Risk band: HIGH

Complaints upheld

2026/27: 1