South Lodge
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Enforcement
Requirements & recommendations
1. In order to reduce the potential for harm to young people, the provider should ensure that risk assessment and management processes, are robust, effective and well-documented. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).
1. To support ongoing improvement and children's wellbeing, the provider should ensure that staff debriefing is being formally recorded following incidents. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: I experience high quality care and support based on relevant evidence, guidance and best practice (HSCS 4.11).
2. To support continuous improvement and evaluation of young people's outcomes, the provider should ensure external management have enhanced oversight of the service with a qualitative focus. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes (HSCS 4.19).