Options Fife McNally House (Residential)

1. To safeguard young people, the provider must review practice concerns and where these have not been investigated appropriately, these should be reconsidered, ensuring relevant information is shared with appropriate agencies. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities' (HSCS 3.20).

2. To support young people's wellbeing, the provider must notify the Care Inspectorate of incidents in the service in accordance with the Care Inspectorate’s guidance titled 'Records that all registered children and young people’s care services must keep and guidance on notification reporting' document. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).

3. To ensure young people are cared for by the right number of staff who have the required experience and skill mix to meet their changing needs, the provider should establish a staffing analysis process. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event' (HSCS 4.14).

4. To safeguard and promote young people's health and wellbeing the service must improve their management and oversight of medication processes. This is to ensure care and support is consistent with the Health and Social care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).