Love Housing Support - Fife

1. By 30 January 2026, the provider must ensure that people receive consistent support from staff. To do this the provider must, at a minimum: a) ensure that any changes to staffing are fully communicated with the staff team and those using the service b) ensure that any changes to staffing is assessed through the staffing needs assessment to ensure people are supported by the right staff with the right skills to meet their needs. This is to comply with Section 7 of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: 'I experience stability in my care and support from people who know my needs, choices, and wishes, even if there are changes in the service or organisation' (HSCS 4.15).

1. By 1 October 2025, the provider must ensure there are effective quality assurance processes in place. To do this, the provider must, at a minimum: a) ensure timely audits of care plans and risk assessments to enable outcomes to be effectively measured; b) ensure supervisions are held within the three month organisational timeframe; c) ensure audits are in place for support visit recordings in order to assess the quantity and quality of content; and d) ensure there is a system in place to track incidents in order to identify areas for service improvement. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states: To do this, the provider must, at a minimum: a) ensure there is an effective system for assessing and reviewing the number of staff or staff hours that are required throughout the day; b) ensure that assessed staffing ratios are maintained, taking into account the complexity of needs; and c) ensure that any changes in staffing are clearly assessed and communicated with families and relevant professionals. This is in order to comply with Section 7 of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HS1. By 1 October 2025, the provider must protect the health and wellbeing of adults, children and young people who use the service, by planning their care and support effectively. To do this, the provider must, at a minimum: a) ensure support plans and risk assessments are sufficiently detailed in line with the complexity of care and support being provided; b) ensure that support visits are sufficiently planned so that people using the service, their relatives and staff know what to expect; c) ensure that support visits are recorded in sufficient detail and using appropriate language so that people’s outcomes, goals, and experiences can be measured; and d) ensure that six monthly reviews consider progress in meeting outcomes and goals, whether changes need to be made and if so, what these changes are. This is to comply with Regulation 5(1)