Busy Bees at Inverurie
Recorded Key Question grade range: 1–3 — Unsatisfactory View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 14 May 2026, the provider must ensure through robust quality assurance that children's health, safety, and wellbeing needs are met. To do this the provider must, at a minimum: a) Implement effective quality assurance processes and self evaluation that leads to improved and sustained positive outcomes for children and families. b) Ensure that effective and sustained improvements are made and actioned timeously. c) Ensure that managers and leaders are effectively enabled and supported to implement required improvements. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the org2. By 14 May 2026, the provider must ensure that children are safe and protected through consistent and robust complaint handling. To do this the provider must, at a minimum, ensure that: a) Clear and effective procedures are followed where complaints or concerns are raised. b) Thorough investigations are carried out and actions identified are addressed timeously. c) Relevant information, including a detailed response, is shared with families, staff, and other agencies involved with the service as appropriate. This is to comply with Regulation 4(1)(a) (Welfare of users) and Regulation 18 (Complaints) of The Social Care and Social Work and Improvement Scotland (Requirements for Care Services) Regulation 2011 (SSI 2011/ 2010). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: 'I use a service and organisation which is managed and well led' (HSCS 4.23). To do this the provider must, at a minimum: a) Ensure all equipment, furniture, and resources are in a good state of repair. b) Ensure all decoration is in a good state of repair. c) Implement an action plan for remedial works to be carried out to the Hub building, environment, materials, and resources with timescales. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings, and equipment' (HSCS 5.24).
2. By 14 May 2026, the provider must ensure the children's health and wellbeing needs are effectively met. To do this the provider must, at a minimum: a) Ensure the premises, furniture, resources, and the environment are clean, well maintained, and in a good state of repair. b) Ensure staff implement and sustain safe and effective infection prevention and control practices across all areas of the service. This is to comply with Regulation 4(1)(a) and (d) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ' I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice, and follow their professional and organisational codes' (HSCS 3.14); and '
1. To support children's development and enable them to experience a rich and enabling environment, play spaces should offer a range of resources and materials to effectively challenge and stimulate children and reflect their current interests and curiosities. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'As a child, I can direct my own play and activities in the way that I choose and freely access a wide range of experiences and resources suitable for my age and stage, which stimulate my natural curiosity, learning, and creativity' (HSCS 2.27).
2. To support children's learning and development, the provider and manager should ensure children experience high quality play and learning. This should include but is not limited to: a) Ensuring staff are knowledgeable and confident in child development and they effectively extend children's interests. b) Ensuring staff effectively observe, plan for, and evaluate activities and experiences to promote challenge and interest for the children. c) Ensuring staff skilfully support children to have fun and promote their curiosity and creativity. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can direct my own play and activities in the way that I choose and freely access a wide range of experiences and resources suitable to my age and stage, which stimulate my natural curiosity, learning, and creativity' (HSCS 2.27).
1. To support children's health and wellbeing, the provider should ensure medication is recorded and administered safely through effective staff knowledge and practice. This should include but is not limited to: a) Ensuring medication forms contain accurate information which is consistent with prescription information and medical protocols. b) Ensuring robust quality assurance procedures support the safe storage and recording of medication. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).