Source · Care Inspectorate

Allinvale House

Provider Love @ Care Ltd Type Care Home Service Location Airdrie Last graded 9 Apr 2026

Recorded Key Question grade range: 3 — Adequate  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
3
Care and support planning
3
Setting
3
Staff team
3
Leadership
3
Care, play and learning

Requirements & recommendations

2 requirements · 3 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 5 March 2026
Requirement 1

1. By 1 June 2026, the service must ensure that there is a named consistent full-time manager within the house. To do this the provider must, as a minimum: a) Must ensure the presence of a qualified, named, full time manager for Allinvale House. b) This manager will be based daily in Allinvale House ensuring consistency of care for the young people. c) The registered manager will provide the staff team with supervision to support them to develop in their roles becoming confident practitioners. This is to comply with Regulation 15(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SS1 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘I experience stability in my care and support from people who know my needs, choices and wishes, even if there are changes in the service or organisation.’ (HCSC 4.15).

· Deadline: 1 June 2026
Requirement 2

2. By 1 June 2026, the provider must ensure that children and young people receive quality care and support by a service that is thoroughly matched to their needs. To do this, the provider must, as a minimum: • Implement matching guidance that follows good practice, • Ensure that matching processes are reviewed to be confident that assessments are up-to-date and accurately reflect the changing needs and circumstances of the young people. • Ensure that matching assessments are conducted by a qualified member of the Allinvale House Team • Ensure that matching documents clearly identify the skills of the staff team to meet the specific needs of the young people. • Ensure that any additional support needs of the young people are given detailed assessment and it is clearly stated how these needs will be met. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SS1 201

· Deadline: 1 June 2026
Recommendation 1

1. The service should ensure that young people are supported to fully express their views and choices and, if required, be supported to use augmented communication tools that are tailored to their needs by staff that are trained to do so and that these strategies are clearly recorded in their care plans. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: ‘My views will always be sought and my choices respected, including when I have reduced capacity to fully make my own decisions.' (HSCS 2.11)

Recommendation 2

2. The service must ensure that all recordings of young people’s medication requirements are accurate, accessible concise and clear. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained competent and skilled.' (HSCS 3.14)

Recommendation 3

3. The service should ensure that care plans are accurate, analytical, and SMART and are responsive to changes in young people’s circumstances providing clear strategies to address these. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices.' (HSCS 1.15)

Registry facts

Service no: CS2020380030
Provider no: SP2018013216
Ownership: Private
Registered places: 5
Registered: 31 July 2020
Council area: North Lanarkshire
Health board: Lanarkshire
Integration authority: North Lanarkshire
Risk band: HIGH