Easter Inch Limited t/a T&T Healthcare Solutions
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 05 September 2025, the provider must ensure that people are supported by a staff group that are appropriately registered with the relevant professional body. To achieve this the provider must: a) make sure that all staff that are required to register with a professional body have made application within the appropriate timescales and that this is being progressed by the relevant professional body b) follow their own policies and procedures to ensure people are safe where application is not made or progressed within the appropriate timescales. c) develop and implement a system of regular management oversight to make sure that all of their staff are appropriately registered This is to comply with Regulation 9 (2)(b) & (c) (Fitness of staff) of the Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to e
1. In order that people can be confident of safe, high quality support to receive their medication, the provider should ensure that medication is administered in line with each person's assessed level of required support and best practice guidelines, and documented accordingly. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).
1. The provider should ensure that they keep people safe and healthy by ensuring all accidents, incidents and protection concerns are properly managed. To do this, the provider should; a) implement a system to ensure that all unplanned events are recorded, investigated, analysed for trends, and notified to the appropriate bodies, where they are legally obliged to do so; and b) ensure that they adhere to the Care Inspectorate notification guidance for reportable events. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am protected from harm, neglect, abuse, bullying and exploitation by people who have a clear understanding of their responsibilities' (HSCS 3.20); and
1. To improve the quality of information available for staff to support people in line with their backgrounds, interests, preferences, and wishes, the provider should ensure that personal plans, risk assessments and daily notes of care provided are accessible to staff and to people in their own homes, in a format of their choosing. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).