Netherlethame

1. To fully support young people's wellbeing, the provider should ensure staff are undertaking training that is specific to and meets the needs of particular young people. This includes, but is not limited to drugs and alcohol, child sexual exploitation and online risks to children and young people. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14).

2. To support young people's wellbeing, the provider should ensure the quality of the external environment is prioritised. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment" (HSCS 5.22).3. To support young people's ongoing development, the service should ensure their care planning documents are in accordance with SMART principles, complement each other and take young people’s views into consideration. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).

4. To support young people to have the best outcomes, the provider should ensure an effective admissions and matching process is in place, determining the capability of the service to meet the needs of the young people coming into the service and those placed in the service. This is to ensure that care and support is consistent with the Health and Social Care Standards (HCSC) which state that: "My care and support meets my needs and is right for me" (HSCS 1.19).