Source · Care Inspectorate

Queens Care Home

Provider Sanctuary Care Limited Type Care Home Service Location Prestwick Last graded 3 Feb 2026

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
5
Staff team
5
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 14 January 2026
Recommendation 1

1. Outcome focussed care plan evaluations and six-monthly reviews should reflect the impact of care and support in achieving planned goals that deliver positive experiences for residents and their families. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices' (HSCS 1.15).

Registry facts

Service no: CS2019378615
Provider no: SP2019013443
Ownership: Private
Registered places: 43
Registered: 30 June 2020
Council area: South Ayrshire
Health board: Ayrshire and Arran
Integration authority: South Ayrshire
Risk band: MEDIUM

Complaints upheld

2024/25: 1