St. Ronan's Care Home

1. To ensure regulatory responsibilities are met, the provider should: • Ensure all relevant accidents and incidents are notified to the Care Inspectorate in line with 'Adult Care Services: Guidance on records you must keep and notifications you must make.' This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).

1. The provider should develop and implement a detailed rolling programme of internal improvements to ensure the care home environment is safe, well maintained and promotes dignity and wellbeing. This should include: a. Upgrading bedroom décor to create a pleasant, comfortable living environment that supports both mental and physical wellbeing. b. Refurbishing en suite facilities to ensure they can be safely and hygienically maintained, reducing infection risks and supporting safe personal care. c. Improving kitchen areas within each wing to ensure they meet Infection Prevention and Control (IPC) standards and support safe food preparation and handling. This is to ensure that care and support are consistent with the Health and Social Care Standards (HSCS), which state: 'My environment is secure and safe' (HSCS 5.17) 'I experience an environment that is wel