Etive House Care Home
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 25 August 2025 the provider must ensure that care plans and risks assessments are accurate and up to date to ensure people are supported well. These should give staff clear instruction on how to meet people’s needs safely. To do this the provider must:
a) carry out regular reviews of care plans to ensure these reflect people's current needs and keep a record of when these have been completed .
b) ensure that amendments to care plans and risks assessments are made timeously when people’s needs have changed.
c) communicate people’s changing needs clearly to all staff, directing them to read care plan updates and keep a record of how this has been communicated .
d) care plan audits should be used to ensure information about people and their needs are accurate and any issues identified are addressed effectively.
This is to comply with Regulation 5(1) (Personal Plans) of the Social Care a
1. The service should ensure people's day-to-day activities are meaningful, and accessible for everyone living in the home. They should as a minimum: a) involve all staff, b) reflect people's individual preferences, c) maintain and enhance people's level of independence, skills, and abilities, d) maintain records of meaningful engagement and activity.
This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I get the most out of life because the people and organisation who support and care for me have an enabling attitude and believe in my potential' (HSCS 1.6) and 'People have time to support and care for me and to speak with me' (HSCS 3.16).
1. To promote better quality audits, management should make full use of organisational audit systems, and involve senior care staff in the process. This should evidence when audits have been completed, outline any resulting action plans and specify who is responsible for implementing the actions. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes' (HSCS 4.19).
Conditions of registration
Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a care service for a maximum of 62 older adults aged 50yrs and above and older people
Any other conditions unique to the service:
2. The home does not provide nursing care.