Source · Care Inspectorate

Direct Care Service

Provider Direct Care Service Limited Type Housing Support Service Location Bathgate Last graded 19 May 2025

Recorded Key Question grade range: 4–5 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
5
Care and support planning
4
Setting
Staff team
5
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 5 May 2025
Recommendation 1

1. The provider should ensure that each person has a personal plan and risk assessments in place that accurately reflect their current, individual care and support needs. This should include ensuring that: a) care plan documentation is sufficiently detailed, outcome focused, and written in a person-centred manner b) all care plans and risk assessments contain accurate and corresponding information, including information relating to support with medication c) care plans and risk assessments are updated whenever a person’s needs or circumstances change and regularly audited. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices’ (HSCS 1.15).

Registry facts

Service no: CS2019376721
Provider no: SP2019013357
Ownership: Private
Registered: 21 January 2020
Council area: West Lothian
Health board: Lothian
Integration authority: West Lothian
Risk band: MEDIUM