CERA - Forth Valley
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. People should feel confident that the provider is planning adequate time for care delivery. This should include, but not be limited to, ensuring that care scheduling is well planned with sufficient travel time for staff between visits. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'People have time to support and care for me and to speak with me' (HSCS 3.16); and 'If I am supported and cared for by a team or more than one organisation, this is well coordinated so that I experience consistency and continuity' (HSCS 4.17).
Conditions of registration
To provide a service to adults with support needs living in their own homes.
The support will be provided by three staff teams covering Stirling Clackmannanshire & Falkirk
The provider shall inform service users and their representatives that the care service is registered with the Care Inspectorate and shall ensure that they are made aware of the name of the registered service with its contact details as it appears on this certificate.