Source · Care Inspectorate

SCRT Paisley

Provider SCRT Limited Type Housing Support Service Location Paisley Last graded 14 May 2025

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
—
Staff team
4
Leadership
4
Care, play and learning
—

Requirements & recommendations

0 requirements · 3 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 15 April 2025
Recommendation 1

1. To ensure people are supported safely with their medication, the provider should ensure that records of people's support with their medication and practice is aligned with the medication policy and national guidance. This includes where medication is administered from multi compartmental compliance aids, such as blister packs. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14) and "Any treatment or intervention that I experience is safe and effective" (HSCS 1.24).

Recommendation 2

2. To promote best outcomes for people to maintain their health and wellbeing, care plans must clearly direct staff on how to support people with their continence care, including catheter care. Care plan guidance should contain clear information for staff to enable them to make informed decisions on when to escalate concerns, and to avoid delays in input from health care professionals. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: “My future care and support needs are anticipated as part of my assessment” (HSCS 1.14) and “I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm" (HSCS 3.21).

Recommendation 3

1. Where people are at risk of harm and/or abuse, the provider must escalate concerns appropriately in accordance with The Adult Support and Protection (Scotland) Act 2007 to ensure people are kept safe and protected. This is to ensure that the quality of care and support provided is consistent with the Health and Social Care Standards (HSCS) which states that: “I am protected from harm because people are alert and respond to signs of significant deterioration in my health and wellbeing, that I may be unhappy or may be at risk of harm" (HSCS 3.21).

Registry facts

Service no: CS2019373617
Provider no: SP2018013043
Ownership: Private
Registered: 27 May 2019
Council area: Renfrewshire
Health board: Greater Glasgow and Clyde
Integration authority: Renfrewshire
Risk band: MEDIUM

Complaints upheld

2024/25: 1