Archway Supported Living Services
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To ensure people receive their medication in the way it has been prescribed, the provider should ensure all medication administration records and protocols are accurate and up to date. Quality assurance process should identify discrepancies or errors and where issues are detected, actions should be taken timeously. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I experience high quality care and support based on relevant evidence, guidance and best practice’. (HSCS 4.11); and ' I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes'. (HSCS 4.19).
1. To ensure people are kept safe the provider should ensure appropriate notifications are submitted to relevant statutory bodies following accident, incidents, and adverse events. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS), which state that:
‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes'. (HSCS 4.19).
1. To ensure people receive their medication as prescribed, the service should ensure medication administration records are accurate and up to date. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice'. (HSCS 4.11).