Carswell Care
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 31 July 2026, you must ensure that the care service is led and managed in a manner that results in service users' health, safety, and wellbeing needs being met. To do this, the provider must, at a minimum: a) Ensure that the quality of service users' care is assessed by knowledgeable, skilled, and compassionate staff in leadership roles using a range of methods. This may include, but is not limited to, observation of service users' care experiences, observation of staff practice and communication, seeking service user and staff views, and review of care documentation. b) Ensure that where quality assurance processes identify areas for improvement, leaders take action and make any improvements to service users' care at the time. c) Ensure that quality assurance processes are used to identify any further staff training or support that is necessary to ensure service users' health, safety, and wellbeing needs are met. This is in order to comply with Regulation 4(1)(a) (We
Conditions of registration
Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a support service to adults and older people in their own homes and in the wider community.
Any other conditions unique to the service:
2. The support will be provided by 1 staff team covering Auchterarder and Crieff.
3. The provider shall inform service users and their representatives that the care service is registered with the Care Inspectorate and shall ensure that they are made aware of the name of the registered service with its contact details, as it appears on this certificate.