Interact Medical Limited

1. By 05 February 2026, the provider must improve the management of incidents and accidents, to ensure that people experience safe and responsive care and support. In order to do this, the provider must: a) Ensure that when a reportable incident or accident occurs that the necessary agencies and Care Inspectorate are notified in a timely manner This is to comply with Regulation 4 (1)(a) (welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit from different organisations working together and sharing information about me promptly where appropriate, and I understand how my privacy and confidentiality are respected’ (HSCS 4.18) .