Deanfield Care Home
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 17 April 2026, to ensure that people’s holistic care and support needs are assessed, reviewed and met the provider must, at a minimum: a) review staffing numbers and deployment to promote a person-centred approach to care b) improve access to meaningful activities which are linked to individuals recorded preferences c) ensure people's bathing showering and grooming preferences are recorded and met. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'I am confident that people respond promptly, including when I ask for help' (HSCS 3.17); and 'My needs, as agreed in my personal plan, are fully met, and my wishes and choices are respected' (HSCS 1.23). We have agreed an extension to this requirement until 6 September 2026.
2. By 17 April 2026, the provider must ensure people receive consistent support to manage their skin integrity in line with their assessed care needs. To do this, the provider must, at a minimum: a) ensure topical treatments are applied consistently as specified in their personal plan b) ensure people are supported to reposition as specified in their personal plan c) ensure care records, including but not limited to skin care records are accurate. This is in order to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19). We have agreed an extension to this requirement until 6 September 2026. To do this the provider must, at a minimum ensure that: a) Routine and regular management audits are undertaken across all areas of the service b) Internal quality assurance systems must effectively identify any issue which may have a negative impact on the health and welfare of people supported c) Clear action plans with timescales are devised where deficits and/or areas for improvement have been identified d) Action plans are regularly reviewed and signed off as complete once achieved by an appropriate person. This is to comply with Regulation 4(1)(a) (Welfare of users) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure care and support is consistent with the Health and Social Care Standards (
1. To promote the health and wellbeing of people using the service, the provider should ensure the menu reflects people’s needs and choices. To do this the provider should: • regularly seek and use feedback to inform future menu planning • ensure people who require fortified or modified diets are offered choice in what they eat. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose suitably presented and healthy meals and snacks, including fresh fruit and vegetables, and participate in menu planning' (HSCS 1.33).
2. To promote the health and wellbeing of people using the service, the provider should ensure that clear protocols in place for the administration of 'when required' medication. Staff should be aware of the various interventions that can be used to help reduce stress and distress before administering medication that alters mood. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).
1. By 17 April 2026, to ensure that people’s holistic care and support needs are assessed, reviewed and met the provider must, at a minimum: a) review staffing numbers and deployment to promote a person-centred approach to care b) improve access to meaningful activities which are linked to individuals recorded preferences c) ensure people's bathing showering and grooming preferences are recorded and met. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standard (HSCS) which state that: 'I am confident that people respond promptly, including when I ask for help' (HSCS 3.17); and 'My needs, as agreed in my personal plan, are fully met, and my wishes and choices are respected' (HSCS 1.23).
2. By 17 April 2026, the provider must ensure people receive consistent support to manage their skin integrity in line with their assessed care needs. To do this, the provider must, at a minimum: a) ensure topical treatments are applied consistently as specified in their personal plan b) ensure people are supported to reposition as specified in their personal plan c) ensure care records, including but not limited to skin care records are accurate. This is in order to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).
1. To promote the health and wellbeing of people using the service, the provider should ensure the menu reflects people’s needs and choices. To do this the provider should: • regularly seek and use feedback to inform future menu planning • ensure people who require fortified or modified diets are offered choice in what they eat. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I can choose suitably presented and healthy meals and snacks, including fresh fruit and vegetables, and participate in menu planning' (HSCS 1.33).
Conditions of registration
Number(s) and Age(s) of person(s) to whom service may be provided:
1. To provide a care service to a maximum of 25 older people aged 60 years and over, and 25 people with dementia aged 60 years and over.