Helen Collins Childminding Service

1. To enhance outcomes for children, and to ensure documentation, guidance and legislation remain current and relevant, the provider should develop effective quality assurance systems. This should include, but is not limited to: considering the use of a quality assurance calendar or diary, to plan and organise timely reviews regularly reviewing documentation that supports high quality outcomes for children, particularly when children’s circumstances change, or when new children join the service updating knowledge and understanding of the notifications that must be submitted to the Care Inspectorate. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "As a child, I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance systems." (HSCS 4.19).

1. To further promote individual progress in children's learning and development, the childminder should develop more consistent approaches to observing, planning for and tracking children’s learning. This would enable the childminder to identify meaningful next steps, provide appropriate challenge or support, and share children's progress more effectively with families. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My care and support meets my needs and is right for me." (HSCS 1.19).

1. To support individualised care, the childminder should ensure children’s personal plans are current, accurate and used as live, working documents that clearly outline each child’s needs. Strengthening these approaches will promote continuity of care, enhance partnership working with families and support children’s wellbeing. This should include, but is not limited to: recording all essential information reviewing personal plans within legislative timescales, or sooner where required updating them to reflect children’s routines, needs, interests and effective soothing strategies. This is to ensure care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15) and 1.23 "My