Spark of Genius Oaklea

1. In order to promote safety and reassurance the manager should ensure robust oversight of audit and quality assurance processes, particularly, though not exclusively, focusing on: (a) Medication (b) Notifications to the Care Inspectorate This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that “I benefit from a culture of continuous improvement, with the organisation having transparent and robust quality assurance processes”. (HSCS 4.19)

2. To ensure consistent positive outcomes the provider should review the care planning system and adopt a SMART approach to care planning. These care plans must be outcome focused and clearly express goals and strategies to help young people to achieve their potential. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which states that “My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices”. (HSCS 1.15)

3. In order to ensure that the service provides sufficient staff on each shift to meet the needs of each child/ young person, the manager should:- a) Keep individual records of four weekly assessments of physical, social, psychological and recreational needs and choices as to how they will deliver their care. Record this in each care plan as this will inform the direct care hours for the individual. b) In respect of the delivery of the service, a provider should keep a record of the assessment that identifies the minimum staffing levels and deployment of staff on each shift over a four-week period. This will take into account aggregated information of the physical, social, psychological and recreational needs and choices in relation to the delivery of care for all individuals, also taking into account the physical layout of the building, staff training and staff supervision needs. c) The overall assessment of staffing level and deployment must be available to any visitors to the service and ev