Source · Care Inspectorate

SAMH WayForward Service

Provider Scottish Action For Mental Health Type Housing Support Service Location Glasgow Last graded 13 Jan 2026

Recorded Key Question grade range: 4 — Good View on Care Inspectorate

Key Question scores

Six-point scale

Support and wellbeing

Care and support planning

Setting

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Staff team

Leadership

Care, play and learning

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Requirements & recommendations

0 requirements · 1 recommendation

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 9 December 2025

Recommendation 1

1. To ensure people get the most out of their support arrangements, a review of peoples preferred communication methods should be undertaken. This would ensure people were well prepared for scheduled support sessions. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that:

“I know who provides my care and support on a day-to-day basis and what they are expected to do. If possible, I can have a say on who provides my care and support” (HSCS 3:11).

SAMH WayForward Service

Key Question scores

Requirements & recommendations

Registry facts