Castle Care - Angus
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 28 May 2025 the provider must ensure that all staff have competed all mandatory and core training in order to ensure that staff are competent and safe to carry out their roles and responsibilities. This should include but is not limited to: a) Complete moving and handling training in full prior to working alone with people experiencing care b) Complete appropriate training regarding safe administration of medication. c) Any other specific training required based on the needs of people in the service. This is to comply with section 8(1)(a) of the Health and Care (Staffing) (Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that; 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice, and follow their professional and organisational codes' (HSCS 3.14) and 'I experience high quality care and support b
1. To ensure people benefit from a culture of continuous improvement, the provider should develop the existing service improvement plan. This should include areas identified through quality assurances processes and input from the people who use the service, families, staff, and stakeholders. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: ‘I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes’ (HSCS 4.19).
1. To ensure that people receive high quality care and support from staff who are skilled and confident in their roles, the provider should ensure that all staff receive a comprehensive induction, and subsequent personalised training plan to address any gaps in knowledge. This includes training relating to people receiving care's specific needs. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS), which state that:
'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).