Source · Care Inspectorate

CERA - Ayrshire

Provider CERA Care Operations (Scotland) Limited Type Housing Support Service Location Prestwick Last graded 11 Aug 2025

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 4 August 2025
Recommendation 1

1. The provider should ensure that care plans contain only relevant and personalised information to support effective care delivery. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices', (HSCS 1.15); and 'My needs, as agreed in my personal plan, are fully met, and my wishes and choices are respected' (HSCS 1.23).

Recommendation 2

2. The provider should ensure that staff follow medication guidance and that they are not administering medication unless authorised to do so. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective' (HSCS 1.24).

Registry facts

Service no: CS2016350584
Provider no: SP2009010680
Ownership: Private
Registered places: 100
Registered: 5 December 2016
Council area: South Ayrshire
Health board: Ayrshire and Arran
Integration authority: South Ayrshire
Risk band: MEDIUM