Strachan Care Services
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 1 September 2025, the provider must ensure people are protected from harm. This must include, but is not limited to: a) ensuring completion of relevant training on Adult Support and Protection, to increase knowledge on what is considered reportable in line with current guidance b) implementing a system for identifying any accidents/incidents and taking appropriate actions to reduce risk, and that this is used consistently for all such events c) ensuring timeous referral to external bodies such as the Care Inspectorate and local authorities. This is in order to comply with Regulations 3 and 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) and Regulations 21(2)(a-d) of The Regulations of Care (Requirements as to Care Services)(Scotland) Regulations 2002 (SSI 2002/114). This is to ensure that care and support is consisten
1. In order to support people's health and wellbeing and to aid meaningful connection, staff should ensure that they maximise opportunities to engage with people for the full length of time during visits. This includes, but is not limited to, encouraging nutritional intake and social engagement. People should also be consulted on who delivers their care and support, where possible. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I know who provides my care and support on a day to day basis and what they are expected to do. If possible, I can have a say on who provides my care and support' (HSCS 3.11); and 'People have time to support and care for me and to speak with me' (HSCS 3.16).
1. The service should ensure that risk to people's health, safety and wellbeing are appropriately considered, assessed and regularly reviewed. Risk assessments should be detailed and demonstrate actions to be taken to reduce the risk of harm to the lowest level practicable. This is to ensure that care and support is consistent with Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).