Balloch ELCC
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To support improvement planning, the provider should now move towards reintroduction of purposeful self-evaluation, using national and local frameworks, to enhance the quality of the setting. This is to ensure that leadership is consistent with the Health and Social Care Standards (HSCS) which state that: "I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership" (HSCS 4.7) and "I benefit from a culture of continuous improvement, with the organisation having robust and transparent quality assurance processes" (HSCS 4.19).
1. To support children's play and learning, the provider should ensure that staff continue to develop the approach to planning for learning across the service, to offer children more independence (where appropriate) and to take greater account of children's choices and observed and expressed interests. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "As a child, my social and physical skills, confidence, self-esteem and creativity are developed through a balance of organised and freely chosen extended play, including using open ended and natural materials" (HSCS 1.31) and "As a child, I can direct my own play and activities in the way that I choose, and freely access a wide range of experiences and resources suitable for my age and stage, which stimulate my natural curiosity, learning and creativity" (HSCS 2.27).
1. By 30 June 2025, to improve outcomes for children, the provider must ensure that children experience care and support which meets their individual health, safety and wellbeing needs. To do this, the provider must ensure that: a) personal plans, reflecting best practice, are in place for each child detailing their individual needs b) personal plans are used to provide consistent and effective care which is child-centred and tailored to meet children's individual needs c) staff understand the importance of their role in providing adequate care and support across the setting and ensuring children are supervised at all times. This is in order to comply with Regulation 5(1) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the Health and Social Care Standards (1. By 30 June 2025, the provider must submit notifications listed in the publication noted above within the prescribed timescales. This is to comply with the Regulation of Care (Requirements as to Care Services) (Scotland) Regulations 2002 (SSI 2002/114) Regulation
21. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I use a service and organisation that are well led and managed" (HSCS 4.23).
1. By 30 June 2025, to ensure that all children’s care and support needs are met, the provider must ensure staffing arrangements are safe and effective. To do this the provider must, at a minimum, prepare a plan to demonstrate how they will: a) regularly assess and review children’s care and support needs b) demonstrate how the outcome of children’s assessments are used to inform staffing numbers, deployment and arrangements c) implement quality assurance systems to evaluate children’s care experiences and assess whether the staffing arrangements are effective in providing responsive, child-centred support. This is in order to comply with section 7(1)(a) of the Health and Care (Staffing)(Scotland) Act 2019. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My needs are met by the right number of people" (HSCS 3.15).
1. By 30 June 2025, the provider must ensure children experience safe and high quality outdoor play. To do this, the provider must, at a minimum: a) provide a plan to improve safety/security at the lower fence in the outdoor play area b) ensure the outdoor area is adequately supervised to maintain children's safety at all times. This is to comply with Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210). This is to ensure that the environment is consistent with the Health and Social Care Standards (HSCS) which state that: "My environment is secure and safe" (HSCS 5.19).
1. To support children's play and learning, the provider should ensure that staff implement a systematic approach to planning for learning across the service, that supports children to make choices, learn independence skills, lead their own learning and make choices. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "As a child, my social and physical skills, confidence, self-esteem and creativity are developed through a balance of organised and freely chosen extended play, including using open ended and natural materials" (HSCS 1.31) and "As a child, I can direct my own play and activities in the way that I choose, and freely access a wide range of experiences and resources suitable for my age and stage, which stimulate my natural curiosity, learning and creativity" (HSCS 2.27).
1. To provide a safe and high-quality service, the provider should implement additional supports to ensure the wellbeing of staff. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My care and support is consistent and stable because people work together well" (HSCS 3.19).
2. To support children's wellbeing, learning and development needs, the provider should ensure staff access training appropriate to their role, and apply their training in practice. This should include, but is not limited to, training in child development, understanding children's behaviour and safety intervention. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14).
1. To ensure children are safe and protected from hazards, the provider should develop comprehensive risk assessments which: a) take account of best practice guidance b) clearly identify risks and control measures c) are reviewed regularly. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My environment is secure and safe" (HSCS 5.19).