The Cottage
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To ensure young people are cared for by the right number of staff who have the required experience and skill mix to meet their changing needs, the provider should establish a staffing assessment process. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: My care and support is provided in a planned and safe way, including if there is an emergency or unexpected event (HSCS 4.14).
2. To support young people's ongoing development, the service should ensure their care planning documents are in accordance with SMART principles, risk assessments are current and quality assurance is imbedded to support improvement. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: My personal plan is right for me because it sets out how my needs will be met, as well as my wishes and choices (HSCS 1.15).