Spark of Genius Woodside

1. The service provider should ensure that all staff receive effective support and guidance so as to comply with section 7 (1, c) of the Health and Care (Staffing) (Scotland) Act 2019. Section 7 (1) states, ‘Any person who provides a care service must ensure that at all times suitably qualified and competent individuals are working in the care service in such numbers as are appropriate for (a) the health, wellbeing and safety of service users, (b) the provision of safe and high-quality care, and (c) in so far as it affects either of those matters, the wellbeing of staff.

2. The service provider should ensure that staffing levels of skilled, knowledgeable and experienced staff are sufficient for the needs of the young people. An assessment of these levels should be kept and made available as per the Care Inspectorate guidance document, Records that all registered children and young people’s care services must keep and guidance on notification reporting (Publication code REG-0821-067 date: 25 October 2022), which states: a) For everyone using the service, a provider shall keep individual records of four weekly assessments of physical, social, psychological and recreational needs and choices and as to how they will deliver their care. Record this in each care plan as this will inform the direct care hours for the individual. b) In respect of the delivery of the service, a provider should keep a record of the assessment that identifies the minimum staffing levels and deployment of staff on each shift over a four-week period. This wil3. To support care planning which meets individual needs the provider should ensure that thorough and effective assessment of needs occur prior to moving to the service as per the Care Inspectorate guidance “Matching Looked After Children and Young People: Admissions Guidance for residential Services”, OPS- 1118-418. These should include, but are not limited to, assessments around physical, emotional, cultural and religious needs and that these assessments are incorporated into care planning, ensuring that care is focused on positive futures. The assessment and placing decisions should clearly include a review of previous assessments, utilising information about individual needs and plans. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me’ (HSCS 1.19), and ‘I am confident that the right people are fully informed about my past, including my health and care4. To comply with statutory obligations the service provider should ensure that notifications are made to the Care Inspectorate of incidents as described within the Care Inspectorate publication, "Records that all registered children and young people's services must keep and guidance on notification reporting" REG-0821-067. . This is to ensure care and support is consistent with the Health and Social Care Standards, which state: "I benefit from different organisations working together and sharing information about me promptly where appropriate, and I understand how my privacy and confidentiality are respected". (HSCS 4.18)