Real Life Options Angus Outreach

1. By 1 December 2025, the provider must ensure people are protected by safe medication management policies and practices. To do this, the provider, must at a minimum; ensure that people who experience care have their level of capability assessed for administration of medications. This is to comply with Regulation 4(1)(a) of The Social care and Social Work Improvement Scotland (Requirements for care services) Regulations 2011 (SSI 2011/210). This is to ensure that care and support is consistent with the health and Social Care Standards (HSCS) which state that: 'Any treatment or intervention that I experience is safe and effective'. (HSCS 1.24).

1. By 1 December 2025, the provider must ensure that there are robust and consistent quality assurance systems in place to monitor all aspects of the service provided. To do this the provider must, at a minimum: a) Effective quality assurance systems are in place; this should include but not limited to implement an ongoing quality assurance system for reviewing and evaluating personal support plans and daily records to ensure recording standards are maintained. b) Clear action plans with timescales are devised where deficits and/or areas for improvement have been identified. c) Actions plans are regularly reviewed and signed off as complete once achieved by an appropriate person. d) Ensure meaningful analysis of adverse events, accidents and incidents where actions to be taken to prevent reoccurr1. By 1 December 2025, the provider must ensure that people’s personal care plans are up to date and reflect their individual needs, intended outcomes and associated risks. To achieve this the provider must, at a minimum, ensure that: a) Each person has an accurate and sufficiently detailed personal plan which reflects a person centred and outcome focussed approach, directing staff on how to meet people’s care and support needs. b) Personal plans are reviewed at least every six months, or when there is a change in circumstances. c) Relevant risk assessments are completed and used to inform the personal plan. d) Daily notes are in place for all people which are sufficiently detailed, evaluative and reflective of the person’s views, feedback and presentation. This is to comply with Regulation 5(1) and (2) (Personal Plans) of the Social Care and Social Work Improvement Scotland (Requ