Source · Care Inspectorate

Horizons Residential Care - Braeside House

Provider Horizons Residential Care Limited Type Care Home Service Location Bathgate Last graded 13 May 2026

Recorded Key Question grade range: 4 — Good  View on Care Inspectorate

Key Question scores

Six-point scale
Support and wellbeing
4
Care and support planning
4
Setting
4
Staff team
4
Leadership
4
Care, play and learning

Requirements & recommendations

0 requirements · 2 recommendations

Verbatim text from the Care Inspectorate datastore. Requirements cite a specific regulation and deadline; recommendations are good-practice guidance against the Health and Social Care Standards.

Visit: 15 April 2026
Recommendation 1

1. To ensure the home environment reflects a respectful and therapeutic approach to care, the service should carry out a review of the physical home environment, identifying the upgrades and improvements required. Clear timeframes should be set for completing this work. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy, and well maintained premises, furnishings, and equipment' (HSCS 5.2).

Recommendation 2

2. To ensure a full therapeutic approach to care and support, the service should ensure that care planning consistently reflects the goals of young people, the scaffolding required by the team to achieve these goals, and the achievements of young people. These should reflect a trauma-informed and SMART (specific, measurable, achievable, relevant, and time-bound) approach and be easily accessible to young people. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).

Registry facts

Service no: CS2014334337
Provider no: SP2013012111
Ownership: Private
Registered places: 3
Registered: 27 March 2015
Council area: West Lothian
Health board: Lothian
Integration authority: West Lothian
Risk band: MEDIUM

Complaints upheld

2024/25: 2