Invercare Services Ltd - Inverclyde Branch
Recorded Key Question grade range: 4 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. In order to ensure that all staff are aware of external health input managers should ensure that any contacts, arranged visits and decisions made by them are clearly recorded. The information should be easily available to staff within the person's personal plan. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I know how different organisations can support my health and wellbeing and I am helped to contact them if I wish' (HSCS 2.26).
1. In order to keep people and staff safe managers should - a) Ensure that people's risk assessments are updated promptly after each review. b) Alert staff to any changes in people's risk assessments. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).