Poppy Homecare
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. To ensure that people have ownership of personal plans which reflect their outcomes and goals, as well as how their needs will be met, the provider should do the following: a) Evidence that personal plans are developed and reviewed in consultation with the individual and their representative and reflect people’s outcomes and goals. b) Review with people how they wish to access their personal plan. c) Develop personal plans, daily notes and six-monthly review minutes to reflect an outcome focused approach. That is, reflect how effective the planned care has been in promoting positive choices, experiences and quality of life for each individual. d) Support staff to develop their practice in how to review and record people’s outcomes and write in a person-centred way. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My personal plan is right for me becau
Conditions of registration
Facilities to be provided:
1. The housing support service will provide a service for adults with learning and/or physical disabilities living in their own homes.
Any other conditions unique to the service:
2. The support will be provided by one staff team as agreed in the notice granting registration dated 11 March 2015.=
3. The provider shall inform service users and their representatives that the care service is registered with the Care Inspectorate and shall ensure that they are made aware of the name of the registered service with its contact details, as it appears on this certificate.