Burnside Care Home

1. In order to ensure people are afforded for bathing or showering, the provider should ensure that there are sufficient assisted baths available and that these are fully operational and well maintained. This is in order to ensure that Health and Social Care is consistent with the Health and Social Care Standards (HSCS), which state that: 'The premises have been adapted, equipped and furnished to meet my needs and wishes' (HSCS 5.18).

1. In order for people to receive responsive care and support, the provider should review staffing arrangements, taking into consideration people's changing needs and the layout of the building. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I am confident that people respond promptly, including when I ask for help' (HSCS 3.17).

2. In order to support good outcomes for people, the provider should evaluate the effectiveness of staff competency and training, through carrying out regular observations of staff practice. This should be extended across all key areas of practice and linked to staff supervision. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes' (HSCS 3.14).

1. In order to achieve optimum hydration to maintain people's wellbeing, the provider should ensure that where fluid monitoring is in place, it is clear why, and that all fluid charts are completed and recorded accurately to reflect their daily intake. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'My care and support meets my needs and is right for me' (HSCS 1.19).