SSCN Healthcare
Recorded Key Question grade range: 3–4 — Adequate View on Care Inspectorate
Key Question scores
Requirements & recommendations
1. By 30 January 2026: The service must ensure that all personal plans outline risk, health, welfare and safety needs in a coherent manner which documents how needs are met. In order to do this the service must ensure that personal plans are: - Accurate, sufficiently detailed and reflect the care planned or provided. - Where relevant, personal plans must incorporate body maps and clearly indicate which topical creams are used to maintain skin integrity. The personal plan must provide staff with detailed guidance around the application of all prescribed topical medication. - Personal plans must have detailed guidance around people's repositioning needs. - Where there is risk of tissue breakdown, the service must ensure that staff know when they should escalate any concern. This is in order to comply with: The Social Care and Social Work Improvement Scotland (Requirements fo
1. By September 30, 2025 The service must ensure that all personal plans outline risk, health, welfare and safety needs in a coherent manner which documents how needs are met. In order to do this the service must ensure that personal plans are: - Accurate, sufficiently detailed and reflect the care planned or provided. - Where relevant, personal plans must incorporate body maps and clearly indicate which topical creams are used to maintain skin integrity. The personal plan must provide staff with detailed guidance around the application of all prescribed topical medication. - Personal plans must have detailed guidance around people's repositioning needs, Where there is risk of tissue breakdown, the service must ensure that staff know when they should escalate any concern. This is in order to comply with: The Socia2. By September 30, 2025 The provider must ensure people are supported safely with their medication to support their health and wellbeing. To do this, the provider, must at a minimum ensure: - Medication administration practice is safe and follows best practice. - Medication Administration Records accurately detail all prescribed medication, dose and times of administration in line with the prescriber's instructions. This is in order to comply with: Regulation 4(1)(a) of The Social Care and Social Work Improvement Scotland (Requirements for Care Services) Regulations 2011 (SSI 2011/210) This is to ensure care and support is consistent with Health and Social Care Standard 1.24: Any treatment or intervention that I experience is safe and effective.
1. The service should ensure they keep accurate records of each person employed, whether they are in paid employment or employed on a voluntary basis in the service. This should include details of their role and responsibilities, and where and when they worked in the service. Adult care services: Guidance on records you must keep and notifications you must make-Care Inspectorate guidance-March 2025. See also:- SSSC Codes of Practice for Employers - Code for Employers of Social Service Workers 5.7 'Cooperate promptly with SSSC investigations and those of other authorities, including providing documents, attending hearings and responding to the findings and decisions.' See also:- Health and Social Care Standards-My Support, My Life 4.23 'I use a service and organisation that are well led and managed.' Health and Social Care Standards-My Support, My Life 4.1 'My human rights are central to the organisations that support and care for me.' 4.11 'I experience high quality care and support based on relevant evidence, guidance and best practice.' 4.23 'I use a service and organisation that are well led and managed.'
3. The service should develop approaches to self evaluation and service improvement, meaningfully involving people who experience care in the creation of service improvement plans and self evaluation. Health and Social Care Standards-My Support, My Life 4.6 'I can be meaningfully involved in how the organisations that support and care for me work and develop.' 4.7 'I am actively encouraged to be involved in improving the service I use, in a spirit of genuine partnership.'