Source · Care Inspectorate
British Red Cross Support at Home
Provider The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross
Type Housing Support Service
Location Dundee
Last graded 24 Sep 2025
Recorded Key Question grade range: 4–5 — Good View on Care Inspectorate
Key Question scores
Support and wellbeing
5
Care and support planning
5
Setting
—
Staff team
4
Leadership
4
Care, play and learning
—
Requirements & recommendations
Visit: 27 August 2025
Recommendation 1
1. To support positive personal outcomes for people experiencing care, the provider should ensure that scheduling takes account of continuity of staff attending at people's homes and people's preferences in who provides their support. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I know who provides my care on a day-to-day basis and what they are expected to do. If possible, I can have a say in who provides my care and support' (HSCS 3.11).