Springfield House

1. To support children and young people’s wellbeing, the provider should ensure that staff have learning and development opportunities and embed this in practice. This should include but is not limited to, children’s rights and trauma. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "I have confidence in people because they are trained, competent and skilled, are able to reflect on their practice and follow their professional and organisational codes" (HSCS 3.14).

2. To support the achievement of positive outcomes for children and young people, the provider should ensure that the recording of care plans comply with SMART principles. This should include, but not be limited to, the clear recording of specific actions, these should be realistic, measurable and have an identified timeframe for completion. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: "My personal plan (sometimes referred to as a care plan) is right for me because it sets out how my needs will be met, as well as my wishes and choices" (HSCS 1.15).