Dalvenie Gardens Very Sheltered Housing and Resource Centre

1. To ensure that people benefit from open and transparent leadership, the service should implement the guidance in the document 'Records that all registered care services (except childminding) must keep and follow guidance on notification reporting.' This is in order to keep the Care Inspectorate updated on important events. This should include but not be limited to notifying us on medication errors as per the above guidance. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11); and 'I use a service and organisation that are well led and managed' (HSCS 4.23).

2. To support people’s health and wellbeing, the service should continually review the need for risk assessments. This should include, but not limited to, where people may be at risk from choking a risk assessment is in place. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience high quality care and support based on relevant evidence, guidance and best practice' (HSCS 4.11).