Newlands Residential Home

1. In order to promote good infection prevention and control, the provider should ensure that people who use the service experience a safe, clean and well maintained environment. Internal premises, furnishings, and equipment should be clean, and safe infection control practices be adhered to at all times. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: ‘I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment’ (HSCS 5.24).

2. In order to promote activity, independence and orientation for people living in the service, including people with cognitive impairments, the service provider should consider the physical and visual environment of the home. This should include, but not be limited to, having appropriate signage around the home, ensuring that items are stored safely and reducing physical and visual clutter. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: 'I can independently access the parts of the premises I use and the environment has been designed to promote this.' (HSCS 5.11).