Westbank Care Home

1. The provider should continue to invest in the environment and implement a planned programme of refurbishment and redecoration to ensure the care home environment is maintained and well presented throughout. This is to ensure care and support is consistent with the Health and Social Care Standards which state: “I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment.” (HSCS 5.24)

1. The manager should continue to develop and implement the staff supervision programme to ensure there is evidence to support the good work and standards of care provided by the staff team that we observed during this inspection. This is to ensure that care and support is consistent with the Health and Social Care Standards which state that: 'My needs are met by the right number of people.' (HSCS 3.15) and 'I experience high quality care and support based on relevant evidence, guidance and best practice.' (HSCS 4.11)

1. To arrange the maintenance servicing certificates into one handy folder that is easily available and can be quickly monitored. Continue to keep the home fabric and fittings in good order and regular re-decorating to ensure the home environment is maximised and as well presented as possible. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSC 5.24

2. The provider should continue to invest in the environment and implement a regular programme of refurbishment and decoration to ensure the environment is maintained and well presented. This is to ensure that care and support is consistent with the Health and Social Care Standards (HSCS) which state that: 'I experience an environment that is well looked after with clean, tidy and well maintained premises, furnishings and equipment' (HSC 5.24